Hi. How can we help?

Adding printers

Configure printer profiles in Restaurant Manager for every physical printer in your restaurant environment (e.g. receipt, fiscal, kitchen or bar printers). If you have four unique printers in your restaurant, then you should have four printers configured in Restaurant Manager. A printer in Restaurant Manager can also be a virtual printer for emailing receipts and invoices; see Setting up electronic receipts.

Once printers are added to Restaurant Manager, you can then link them to printer templates to that particular types of printing jobs are sent to the correct printer model.

Please note that adding a physical printer to Restaurant Manager also requires some hardware setup and network configuration. See About printers for more information on how to install your physical printer. The information below goes over how to configure general printer settings on Restaurant Manager.

 

Adding a printer to Restaurant Manager

AddNewPrinter.png

  1. In Restaurant Manager, from the Printers page click the Printers tab.
  2. Click Add Printer.
  3. Specify the printer's settings, and click OK to save.

Printer settings

There are several settings you'll need to configure when adding a printer to Restaurant Manager. Each setting is listed in this section along with its definition or description.

Name

Create a name for the printer. This will be the name you select when assigning a printer template to the printer.

Description

Enter a description of the printer (optional).

Type

The printer type determines its functionality. For receipt, kitchen, and bar printers, select the brand of the receipt printer. For a virtual printer for emailing customers or users select either Email Customer or Email User.

Model

Select the model name of the printer.

IP address

Enter the IP address of the printer on your network. To ensure the printer's IP address does not change, we recommend setting up a DHCP reservation for it on your network. The IP Address field is only required when setting up an LAN printer.

To determine your printer’s IP address, read the hardware setup article for your specific printer model or refer to your printer's manual.

Port

Don't change this value.

Width

Don't change this value.

Cash drawer attached

Enable this setting if a cash drawer is connected to the receipt printer. This will automatically open the cash drawer when a receipt is printed.

 

What's next

After you add a printer assign a printer template to it. See Creating Printer Templates.

Was this article helpful?

0 out of 0 found this helpful