The Elevated Permissions feature is a great way to temporarily grant a user access to an order action that they would otherwise not be able to do. You can use this feature on the POS by enabling a combination of user roles and a POS device setting from Restaurant Manager.

For more information on setting up this feature for certain users, see Setting up elevated permissions.

Using elevated permissions

1. Log in to Restaurant POS as a user without Allow elevated permissions enabled.
2. On the Order screen, open the Item Options menu for an order item (see Editing order items for more information). 

3. Select an action that you don't have permission to perform, indicated by a lock icon.

4. An Authorization Needed popup appears. To proceed, a user with the Allow elevated permissions user role enabled must enter their PIN code.

5. Continue performing the action as usual.