The Restaurant App Settings page contains a list of device profiles. Profiles allow you to easily apply the same settings to multiple devices. You can also designate a “Default Profile” that will be automatically applied to any new device on your account.
NOTE: Account settings, payment settings and developer settings are configured directly on the device's iOS settings.
To access the Restaurant App Settings page in Restaurant Manager, select Devices > Restaurant App Settings.
Editing an existing profile
On the Restaurant App Settings page, select the Pencil icon on the profile you want to edit.
Edit the profile.
Select Save.
Creating a new profile
On the Restaurant App Settings page, select Create New Profile.
Give the new profile a name.
Select the desired settings for the profile.
Select Save.
To add a device to this profile, select Add new device to profile, then choose a device from the drop-down list.
Adding a device to a profile
Option 1
On the Restaurant App Settings page, select the profile you want to add a device to.
In the DEVICES USING THIS PROFILE section, select Add new device to profile.
Select the desired device from the drop-down list.
Save.
Option 2
On the Devices page, select the device you want to add the profile to.
In the PROFILE section, select the desired profile from the drop-down list.
Save.
Copying an existing profile
On the Restaurant App Settings page, click the Copy Profile icon on the profile you want to copy. The copied profile will open as “Copy of…”
Edit the settings.
To assign a device to the profile, click Add new device to profile.
Select Save.
Deleting a profile
On the Device Settings page, click the Delete icon on the profile you want to delete.
Select Yes to confirm.
NOTE: You cannot delete the default profile. You must assign another profile as the default first.
Profile Settings
NOTE: settings with an asterisk (*) are only available when Profile Type > Table service mode is enabled
PROFILE DETAILS
Specify a name for the device profile.
If you enable Default Profile, this profile will automatically be applied to all new devices added to your account.
PROFILE TYPE
Choose either Table service or Quick service mode for the selected device profile. Note that Quick service mode includes fewer app settings from Table service mode.
Table service mode includes seat selection, coursing and sending an order before finalizing the receipt.
Quick service mode includes sending and finalizing an order at the same time.
Beta disclaimer:Quick service mode is currently in a closed Beta testing group. All accounts not currently part of the Quick service mode Beta are by default set with Table service mode app settings.
DEVICES USING THIS PROFILE
All devices using this device profile are listed here. You can delete devices from the current profile or add a new device to the profile.
NOTE: If you are in the process of editing the default device profile, you can't remove devices from it.
GENERAL SETTINGS
General device profile settings include:
SSID: Enter the SSID code (network name) to ensure that your device and your accessories are operating on the same network at all times.
Auto-correc timezone: Enable the time within the POS app to automatically adjust to your time zone.
Disable device sleep: disable the device's ability to automatically go into Sleep Mode.
Auto-accept and finalize online orders: choose to have online orders auto-accepted and/or finalized to reduce the manual steps in processing online orders. When onlines orders are auto-accepted and finalized, ensure that the setting "Disable Device Sleep" is also on.
Sound effects: Enable sound effects in the POS app.
Alert sounds: Enable an alert sound for takeout/delivery orders.
ORDER VIEW SETTINGS
Customize the look and layout of the Order screen in Restaurant POS.
Row column settings: specify layout for product rows and columns
Font sizes: specify the font size for products, price, and the row height of modifiers.
Display options: choose what information displays on product button
*Show shortcut bar: enable or disable the shortcut for quick actions in the order view
Receipt position: specify receipt view on left or right side of Order screen
*Default receipt item information: specify what information appears on receipt view by default
Automatically save receipt items: when enabled, order will always be saved even without sending to the bar or kitchen or finalizing receipt
Propose combos when adding products: when ordered products are part of a combo, POS will suggest to add combo instead
*Always show course popup: when enabled, coursing will always appear, even if there is only one course on the order
Specify reason when deleting a product: when enabled, a user must specify a reason when deleting a sent item
*iPhone/iPod specific settings: use sidebar for iPhone/iPad for switching categories
FLOOR SETTINGS
Specify floor settings:
Enable the Overview Panelon the floor screen: When enabled, the Overview Panel is accessible via the Tables screen.
Show chair indices: when enabled, chair numbers are visible on the Tables screen.
PRINTER SETTINGS
Choose to enable the following printer actions:
Print when finalizing receipt: receipts automatically print once they are finalized (when order is paid, a receipt will print)
*Print bar and kitchen when printing receipt: remaining bar and kitchen tickets print when receipt is printed.
When printing a receipt, only print a customer copy (SRM)
*Finalize when printing receipt: receipts automatically finalize once they are printed (recommended for cash-only type establishments such as food trucks or bars)
*Print bar and kitchen when finalizing: remaining bar and kitchen tickets print when receipt is finalized.
Coursing: course must be sent to kitchen before it can be fired
Use iPad/iPhone time for printing: show iPad/iPhone time on receipts
Printer time out (seconds): number of seconds before printer times out
Retry printing: number of times to retry printing
Template rendering time: amount of time to load printer image
CUSTOMER SETTINGS
Customize settings specific to customer related workflows:
Sorting of customers: determine how you want to sort and show customers in your system.
*Show customer icon: when enabled, customer icon will display on bottom-left corner of Order screen
Google API Key: entering a Google API Key will permit autocompletion of street addresses when entering new customer information.
Search room and customers: If your account is integrated with hotel management software, enable the Search room and customer option.
WORKFLOW SETTINGS
Customize your workflow in Restaurant POS with these settings:
Go back to login screen after printing or finalizing: enable automatic return to the login screen after bar and kitchen items are printed or after a receipt is finalized.
Warning after inactivity: Adjust the number of seconds until an inactivity warning appears.
Delay start countdown: Add a delay between the warning message and the start of the countdown to go back to the login screen.
Go back to login screen after selected period of inactivity: Adjust the number of seconds between the warning messaging and returning to the login screen.
Show last bar orders: when enabled, the last bar orders are shown under the Extra menu
Allow floor access to users with default tables: when enabled, a user with a default table can access the floor view
Prevent items from combining: When enabled, the products will never consolidate on receipts
*Automatically increase seats assignment adding items: when adding the product more than once, each subsequent product will be automatically assigned to the next seat
*Only finalize when 0: when enabled, payment type must be chosen on Payments screen. When disabled, user may select "Finalize" to close the receipt without specifying the payment type (disabled setting recommended for use in cash-only establishments)
USER SETTINGS
Enable user-specific workflow settings, such as:
*Show user icon: display the user icon at the bottom-right of Restaurant POS
icon on the profile you want to copy. The copied profile will open as “Copy of…”