The Restaurant App Settings page contains a list of device profiles. Profiles allow you to easily apply the same settings to multiple devices. You can also designate a “Default Profile” that will be automatically applied to any new device on your account.
NOTE: Account settings, payment settings and developer settings are configured directly in the device's iOS settings.
To access the Restaurant App Settings page in Restaurant Manager, click Devices > Restaurant App Settings.
Editing an existing profile
On the Restaurant App Settings page, click the Pencil icon on the profile you want to edit.
Edit the profile.
Click Save.
Creating a new profile
On the Restaurant App Settings page, click Create New Profile.
Give the new profile a name.
Select the desired settings for the profile.
Click Save.
To add a device to this profile, click Add new device to profile, then select one from the drop-down list.
Adding a device to a profile
Option 1
On the Restaurant App Settings page, click the profile you want to add a device to.
In the DEVICES USING THIS PROFILE section, click Add new device to profile.
Select the device from the drop-down list.
Option 2
On the Devices page, click the device you want to add the profile to.
In the PROFILE section, select the desired profile from the drop-down list.
Click Save to finalize.
Copying an existing profile
On the Restaurant App Settings page, click the Copy Profile icon on the profile you want to copy. The copied profile will open as “Copy of…”
Edit the settings.
To assign a device to the profile, click Add new device to profile.
Click Save.
Deleting a profile
On the Device Settings page, click the Delete icon on the profile you want to delete.
Click Yes to confirm.
NOTE: You cannot delete the default profile. You must assign another profile as the default first.
Profile Settings
PROFILE DETAILS
Specify a name for the device settings profile.
If you enable Default Profile, this profile will automatically be applied to all new devices added to your account.
DEVICES USING THIS PROFILE
All devices using this device profile are listed here. You can delete devices from the current profile or add a new device to the profile.
NOTE: If you are in the process of editing the default device profile, you can't remove devices from it.
GENERAL SETTINGS
General device profile settings include:
Enabling sound effects in the POS app.
Entering the SSID code (network name) to ensure that your device and your accessories are operating on the same network at all times.
Enabling the time within the POS app to automatically adjust to your time zone.
Auto-accept online orders: when enabled, online orders will automatically be sent to the kitchen. When enabled, ensure that "Disable Device Sleep" is also on in.
Disabling the device's ability to automatically go into Sleep Mode.
Enabling an alert sound for takeout/delivery orders.
ORDER VIEW SETTINGS
Customize the look and layout of the Order screen in Restaurant POS, including your products, modifiers, and navigation, along with:
Automatically save receipt items
Propose combos when adding products
Always show course popup
Specify reason when deleting a product
Use sidebar for iPhone/iPad for switching categories
Receipts automatically print once they are finalized (when order is paid, a receipt will print)
Remaining bar and kitchen tickets print when receipt is printed.
When printing a receipt, only print a customer copy.
Receipts automatically finalize once they are printed (when receipts are printed, the order will auto-close; recommended to be used in cash-only type restaurants)
Remaining bar and kitchen tickets print when receipt is finalized.
Coursing: course must be sent to kitchen before it can be fired
Show iPad/iPhone time on receipts
Printer time out (seconds): number of seconds before printer times out
Retry printing: number of times to retry printing
Template rendering time: amount of time to load printer image
CUSTOMER SETTINGS
Determine how you want to sort and show customers in your system.
Entering a Google API Key will permit autocompletion of street addresses when entering new customer information.
If your account is integrated with hotel management software, enable the Search room and customer option.
WORKFLOW SETTINGS
Customize your workflow in Restaurant POS with these settings:
Go back to login screen after printing or finalizing: enable automatic return to the login screen after bar and kitchen items are printed or after a receipt is finalized.
Warning after inactivity: Adjust the number of seconds until an inactivity warning appears.
Delay start countdown: Add a delay between the warning message and the start of the countdown to go back to the login screen.
Go back to login screen after selected period of inactivity: Adjust the number of seconds between the warning messaging and returning to the login screen.
Show last bar orders: when enabled, the last bar orders are shown under the Extra menu
Allow floor access to users with default tables: when enabled, a user with a default table can access the floor view
Prevent items from combining: When enabled, the products will never consolidate on receipts
Automatically increase seats assignment adding items: when adding the product more than once, each subsequent product will be automatically assigned to the next seat
Only finalize when 0: when enabled, payment type must be chosen on Payments screen. When disabled, user can click "Finalize" to close the receipt, not specifying payment type (used in cash-only restaurants)
USER SETTINGS
Choose to enable user-specific workflow settings, such as:
Show user icon: display the user icon at the bottom-right of Restaurant POS
icon on the profile you want to copy. The copied profile will open as “Copy of…”