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Restaurant Help Center
RESTAURANT ECOMMERCE ONSITE RETAIL

    Setting up the LiteServer

    What you need:

    • LiteServer
    • LiteServer stand
    • Power cable
    • Ethernet cable 
    • Router/switch (not included in LiteServer package)

    restaurant-server-with-box.png

    Recommended best practices:

    • Always use an uninterruptible power supply for the LiteServer.
    • The LiteServer should be on the same reserved network as the rest of your Lightspeed Restaurant devices (e.g.: POS devices, printers).
    • We recommend leaving your LiteServer powered on at all times unless rebooting. For more information, see Powering your LiteServer on and off.

    Connecting the LiteServer

    1. Connect the power cable to the LiteServer and plug it into a power source.  power_input_black_192x192.png
    2. Plug the Ethernet cable into the Ethernet port on the LiteServer and an Ethernet port on your router or switch.  ethernet-connector.png
    3. If the LiteServer hasn't powered on automatically (indicated by a blue light), press the square power button on the front of the LiteServer.

      NOTE: It may take up to five minutes for the LiteServer to fully power on. 

    4. Using the stand provided in the LiteServer package, position the LiteServer vertically in a spot that allows for air flow.

    Reserving a dedicated IP address

    1. Locate the MAC address at the top of the instruction sheet provided in the box with your LiteServer.
    2. On your router, navigate to the DHCP settings and reserve the LiteServer IP address associated with the MAC address. Note: You can use a network scanning tool such as Fing to locate your LiteServer's MAC and IP addresses. If you cannot locate the address, contact Lightspeed Support for guidance however please note that router interfaces vary.

    Configuring the IP address

    1. Download the Lightspeed Restaurant app from the App Store.
    2. Open the Lightspeed Restaurant app on your iOS device.
    3. From the Getting Started screen of Restaurant POS, tap Log In.
    4. From the login screen, tap Configure Server.
    5. Enter the LiteServer IP address and tap Save.

    Note: If you have already downloaded and started using the Lightspeed Restaurant POS app, ensure that you close all open tables before configuring the IP address.

    If your network has a firewall in place, it will have to be configured to allow the LiteServer to communicate with the cloud servers. The LiteServer requires unfiltered outgoing traffic to the internet. On the local network, you will have to open the ports: 22, 80, 443, 8080, and 8443.

    Once the LiteServer is connected to its power source and the router, it’s ready to use. At this point, the LiteServer is awaiting its initial synchronization. This synchronization will be triggered the first time the account owner signs in to the Restaurant POS app. Once the initial sign-in is done, the LiteServer will ask the Lightspeed servers for the data associated with that account. This data contains users, customers, products, categories, tables, floors, payment types, etc. Keep in mind that an internet connection is needed for this initial synchronization. From this point on, you will be able to perform most of your business functions even during an internet outage.

    Note: If you require an FDM, please contact Lightspeed Support for instructions on how to properly configure the LiteServer.

    What's Next? 

    For a list of actions you can and cannot perform with a LiteServer during an internet outage, see Using the LiteServer.