Log in to the Restaurant POS app to open a new session, take orders, or use other POS functions. Before employees can log in as described below, an admin user must sign in to Restaurant POS to link your Lightspeed account to the app.
There are three ways to log in:
User has an alphanumeric password that they enter to log in. See Creating users to learn how to set passwords.
User has a 4-digit PIN code that they enter to log in. See Creating users to learn how to set PIN codes.
User has a physical login card that they swipe to log in. See Assigning a login card to learn how to set up this feature.
Using a password to log in
- On the User screen, tap the USER LOGIN button at the top.
- Tap your user image.
- Enter your password.
Note: Forgot your password? Visit our Resetting your password article for help.
- Tap Done.
Using a PIN code to log in
- On the User screen, tap the PIN LOGIN button.
- Enter your unique 4-digit PIN code.
Note: Forgot your PIN code? Visit our Resetting your password article for help.
Using a login card
Lightspeed no longer sells login cards. Existing login cards will continue to work, but new cards aren't available to order.
Important: Login cards require some setup before you can use them at the POS. To learn more, visit our Assigning a login card article.
- On the User screen, swipe a login card through a supported card swiper synced to your POS.