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Logging in to Restaurant POS

An admin email and username must be used to log in to your account on the Restaurant POS app. Once your account is logged in to Restaurant POS, there are three different ways a POS user open a session on the app. Having unique user authentication methods in the form of a password, pin code or login card helps keep your account secure. 

Three different types of POS user authentication methods: 


Each user has a distinct alphanumeric password. See Creating users for information on setting a user's password.

PIN code

Each user has a distinct 4-digit PIN code. See Creating users for information on setting a user's PIN code.

Login card

Each user has a physical login card that they swipe to log in to Restaurant POS. See Assigning a login card to a user for more information.

Using a password to log in

  1. On the User screen, tap the USER LOGIN button at the top.
  2. Tap your user image.
  3. Enter your password.
  4. Tap Done.


Using a PIN code to log in

  1. On the User screen, tap the PIN LOGIN button.
  2. Enter your unique 4-digit PIN code. 


Using a login card

  1. Open Restaurant POS to the User screen.
  2. Swipe the login card in a supported card swiper synced with your device.

NOTE: To use login cards, the Enable swipe to login device setting must be enabled in the USER SETTINGS section. See Device Settings and Assigning a login card to a user for more information.

For information on ordering custom login cards, contact us

Forgot your password?

If a POS user forgets their password or PIN, an admin user will need to change this from Restaurant Manager. See Resetting your password for more information. 

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