You must enable online payments, in-person payments, or both for customers to be able to place orders using Order Anywhere.

Enabling payments allows customers to pay for their Order Anywhere orders online or in-person. Online payments are processed directly from their mobile device, and in-person payments are made at the POS when they pick up their order or finish dining at your restaurant.

Enabling online payments

Online payments for Order Anywhere are made through Lightspeed Payments, allowing customers to pay with their credit, debit card, or Apple Pay.

Customers in Switzerland can also pay using Twint, and customers in Belgium and the Netherlands can use Bancontact, Payconiq, and iDEAL.

For online payments using any of the methods, payment terminals and physical card readers are not required, as orders are processed directly online.

If you haven’t activated Lightspeed Payments yet, click Learn more. On the pop-up, select Ask for a quote, and the Lightspeed Payments team will contact you with more information about setting up your account.

1. Log in to the Order Anywhere Back Office.
2. From the navigation bar, click Settings.
3. Select the Payment settings tab.
4. In the Payment processor section, toggle on Lightspeed Payments.
5. Click Save.

• Connecting Stripe to online payments only allows for credit card payments. If you’d like to support Apple Pay or Google Pay, set up a Lightspeed Payments account instead.

  1. Log in to the Order Anywhere Back Office.
  2. From the navigation bar, click Settings.
  3. Select the Payment settings tab.
  4. In the Payment processor section, click Continue to Stripe onboarding.
  5. Follow the prompts to set up a Stripe account. You will need the following information:
     • Account number for the bank account where you want to receive online payment deposits
     • Name of the bank account holder.
     • VAT or tax ID number for your business.
  6. In the Payment processor section, toggle on Stripe.
  7. Click Save.

Enabling in-person payments

In-person payments for Order Anywhere are made in person at the POS using cash, a credit or debit card, or a gift card. For pickup orders, customers pay when they pick up their order, and for table orders, customers pay after they finish their meal.

In-person payments may result in losses if customers place orders and decide not to pick them up. By activating in-person payments, you acknowledge and take responsibility for the potential risk that orders might not be paid for.

1. Log in to the Order Anywhere Back Office.
2. From the navigation bar, click Settings.
3. Select the Payment settings tab.
4. In the In-person payments section, toggle on Allow customers to pay in person.
5. Click Save.

Enabling Scan and Pay

Scan and Pay allows customers to pay for Order Anywhere orders by scanning the QR code attached to their specific table after their meal. From their mobile device, customers can pay by debit or credit card, split the bill with others, and receive an email receipt.

Before enabling Scan and Pay, you’ll need to set up online payments.

1. Log in to the Order Anywhere Back Office.
2. From the navigation bar, click Settings.
3. Select the Payment settings tab.
4. In the Scan and pay section, toggle on Allow customers to scan and pay.
5. Click Save.