Hi. How can we help?

Understanding table status

A table on the Tables screen can have one of three statuses. These statuses are used to quickly show what stage of the order process the table is at. The status of a table is also shown on the Orders List.

Screen_Shot_2020-02-19_at_5.28.05_PM.png

NO COLOR

There is no active order on the table. Customers may be seated waiting to order. 

Screen_Shot_2020-02-19_at_5.27.05_PM.png

GREEN

There is an order in progress for the table.

Screen_Shot_2020-02-19_at_5.27.52_PM.png

ORANGE

The order is ready for the customer. 

NOTE: Orange tables only appear with Lightspeed Kitchen and while in Table Service mode.

Screen_Shot_2020-02-19_at_5.27.35_PM.png

RED

The table order's receipt has been printed. The payment has not yet been processed. 

After finalizing the order, the table returns to its original status and color.

Screen_Shot_2020-07-23_at_4.29.44_PM.png

BLUE

There's a new order on a Takeaway or Delivery table type needing to be accepted.

 

Was this article helpful?

0 out of 0 found this helpful