Creating service charges

You can apply a service charge to orders and products by creating a Service Charge product that specifies the amount to charge, and then adding it to an order.

If you have a multi-location account (more than one restaurant linked to the same account), when you edit or create a Service Charge product you can select the locations to apply the changes to after you save the service charge.

  1. In Restaurant Manager, on the Products page click the Product tab.
  2. Click the category you want to add the service charge to and click Add Service Charge.
  3. Specify the settings and save your changes.

    • Name
    • ID: ID of the service charge. This code is automatically generated when a service charge name is entered based on the first letter of the category followed by a number sequence.
    • Kitchen Name: name that appears on tickets that are printed to the bar or kitchen
    • Price: price of the service charge.
    • Color: color assigned to the product button on the Order screen.
    • Visible: sets whether or not the service charge is visible in
    • Service Charge Type:

      • Fixed Price: adds the service charge as a dollar amount to the entire order
      • Percentage: adds the service charge as a percentage to the entire order
      • Bar Fixed Price Automatic: adds the service charge as a dollar amount to the entire order when the table type is Bar
      • Bar Percentage Automatic: adds the service charge as a percentage amount to the entire order when the table type is Bar
      • Restaurant Fixed Price Automatic: adds the service charge as a dollar amount to the entire order when the table type is Restaurant
      • Restaurant Percentage Automatic: adds the service charge as a percentage amount to the entire order when the table type is Restaurant
      • Delivery Fixed Price Automatic: adds the service charge as a dollar amount to the entire order when the table type is Delivery
      • Delivery Percentage: adds the service charge as a percentage amount to the entire order when the table type is Delivery
      • Take Away Fixed Price Automatic: adds the service charge as a dollar amount to the entire order when the table type is Takeaway
      • Take Away Percentage Automatic: adds the service charge as a percentage amount to the entire order when the table type is Takeaway
    • Tax Rate: tax rate for the service charge.

What's next

Apply a service charge to an order. See Applying Service Charges.

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