Creating service charges

You can apply a service charge to orders and products by creating a Service Charge product in Restaurant Manager. 

For multi-location accounts, you can configure which location the Service Charge product is applied to. 

  1. In Restaurant Manager, click Products > Products.
  2. Click the category you want to add the service charge to and click Add Service Charge.
  3. Specify the settings and save your changes.

    • Name
    • ID: ID of the service charge. This code is automatically generated when a service charge name is entered based on the first letter of the category followed by a number sequence.
    • Kitchen Name: name that appears on tickets that are printed to the bar or kitchen
    • Price: price of the service charge.
    • Color: color assigned to the product button on the Order screen.
    • Visible: sets whether or not the service charge is visible in
    • Service Charge Type:

      • Fixed Price: adds the service charge as a dollar amount to the entire order
      • Percentage: adds the service charge as a percentage to the entire order
      • Bar Fixed Price Automatic: adds the service charge as a dollar amount to the entire order when the table type is Bar
      • Bar Percentage Automatic: adds the service charge as a percentage amount to the entire order when the table type is Bar
      • Restaurant Fixed Price Automatic: adds the service charge as a dollar amount to the entire order when the table type is Restaurant
      • Restaurant Percentage Automatic: adds the service charge as a percentage amount to the entire order when the table type is Restaurant
      • Delivery Fixed Price Automatic: adds the service charge as a dollar amount to the entire order when the table type is Delivery
      • Delivery Percentage: adds the service charge as a percentage amount to the entire order when the table type is Delivery
      • Take Away Fixed Price Automatic: adds the service charge as a dollar amount to the entire order when the table type is Takeaway
      • Take Away Percentage Automatic: adds the service charge as a percentage amount to the entire order when the table type is Takeaway
    • Tax Rate: tax rate for the service charge.

    Service_Charges.png

What's next

Apply a service charge to an order. See Applying Service Charges.

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