This guide is for the Lightspeed branded Mobile Tap v2, which is only available in the United States.
For instructions for setting up the Mobile Tap v1 (Mobile Tap Chipper 2XBT), please refer to the Setting up the Mobile Tap with Lightspeed Payments guide.
Mobile Tap v2 is a small, portable, Bluetooth card reader that empowers you to take fast and reliable card payments when paired with your iPad and Lightspeed Payments. It is capable of reading magstripe cards, EMV-enabled cards, and contactless NFC card tapping.
In the box
- Mobile Tap v2
- USB-C charging cable
More detailed information about the Mobile Tap v2 can be found in its product sheet.
Setting up the Mobile Tap v2
You should fully charge the device before setting it up, using the included USB-C charging cable.
A fully charged Mobile Tap v2 can process 800 NFC transactions and 1200 contact transactions in a full day of sales. We recommend charging the device nightly to ensure uninterrupted use.
Turn on the Mobile Tap v2 by holding the power button on the side of the device.
Connecting the Mobile Tap v2 to an iOS device
The Mobile Tap v2 terminal connects directly through the Restaurant POS app when Location Services and Bluetooth are enabled on the iOS device. Each iOS device needs its own Mobile Tap v2 terminal to process payments at the same time as each other.
Enabling Location Services on iOS
Location Services must be enabled on your iOS device to pair with a Mobile Tap v2 terminal.
- Navigate to Settings on your iOS device.
- Scroll down to and select Privacy.
- Tap Location Services from the list of settings.
- Enable Location Services by swiping the toggle right.
- Location Services is enabled when Ondisplays beside the setting name.
Enabling Bluetooth on iOS
Bluetooth must be enabled on your iOS device to pair with a Mobile Tap v2 terminal.
- Navigate to Settings on your iOS device.
- Scroll down and select Bluetooth.
- Enable Bluetooth by swiping the toggle right.
- Bluetooth is enabled when Ondisplays beside the setting name.
Do not connect the Mobile Tap through your iOS Bluetooth device list.
Enabling Location and Bluetooth in Restaurant POS
Location and Bluetooth must also be enabled within the Restaurant POS app on your iOS device.
- Navigate to Restaurant from your iOS device's settings menu.
- Select Location from the top of the list and tap While using the app.
- Go back to Restaurant settings.
- Slide the toggle beside Bluetooth to enable the Bluetooth setting.
The Location setting may not appear until a transaction is processed through a Mobile Tap v2 terminal.
Understanding the status lights
The status lights on the front of the device will help you understand when it is ready for use.
- No lights: The device is off.
- LEDs on and off in consecutive order: The device is waiting for Bluetooth pairing.
- All four LEDs flash three times: Bluetooth is connected.
- First LED is flashing: The device is in standby mode.
- First LED is on: The device is ready for payment.