Setting up the Verifone MX915 Genius terminal with Cayan

Set up an EMV-enabled Verifone MX 915 Genius payment terminal for use with Cayan integrated payment processing in Lightspeed Restaurant POS.

CayanGenius.png

Setup includes the following:

  1. Obtain your POS credentials from Cayan.
  2. Set Cayan as the payment gateway in Lightspeed Restaurant.
  3. Connect the terminal to the network and get the terminal's IP address.
  4. Update the terminal to the latest version.
  5. Add the payment terminal to your iPad.

1. Obtain your POS credentials from Cayan

To configure Cayan as a payment type in Lightspeed Restaurant, you need to first obtain your POS credentials from Cayan. Typically, your credentials would have been sent to you by email from Cayan. If you don't have this information on hand, please contact Cayan support.

Cayan POS Credentials  
Username

This is the name of the account as it appear in Cayan. 

NOTE: This is not the username used to login to a virtual terminal.

Password This is the transaction key.
Site ID This is the site ID.
Full name

This is the name of the account as it appears in Cayan.

NOTE: This is the same as the username.

2. Add Cayan as a payment processor in Lightspeed Restaurant

 NOTE: Your location settings in Restaurant Manager must be set to a Cayan supported region.

  1. In Restaurant Manager, click Payments > Payment Processors
  2. Click Cayan.
  3. In the Edit Payment Account popup, enter your Cayan credentials.
  4. If your payment processor mode is set to Preauth-capture, you can choose to automatically close your open credit card payments at a specified time everyday. To do so, select Autoclose + Autocapture from the drop-down menu. You will also have to specify the AutoCapture Time.
  5. Click OK to save and exit.

3. Connect the terminal to the network and get the IP address

The Verifone MX915 Genius payment terminal is connected to your network using an ethernet cable. You will need to know the IP address of your Genius device in order to configure it with Lightspeed Restaurant.

NOTE: To ensure the Verifone MX 915 network IP address does not change, it is recommended to assign a static IP address for the Genius terminal in your router settings. To do this, access the DHCP Reservation settings of your router and enter in the Genius device's IP address.

  1. Connect the Verifone MX 915 Genius payment terminal to your local network.
  2. To power it on automatically, plug the terminal into a wall outlet.
  3. From the Genius by Cayan idle screen, enter 000 on the device keypad.
  4. Using the keypad, enter the Genius CED password: 9416557.
  5. Take note of the IP address displayed on the terminal screen. You will need this to complete the configuration process. 
  6. Press the red X (cancel) button to return to the idle screen.

4. Update the terminal to the latest version

Ensure that your MX 915 Genius device is running the latest software version.

  1. From the Genius by Cayan idle screen, enter 000 on the device keypad.
  2. Enter the password 9416557.
  3. Tap Update.

5. Add the Verifone MX 915 Genius in Restaurant Manager

Add the device as a Payment Terminal in Restaurant Manager:

  1. In Restaurant Manager, click Payments > Payment Terminals
  2. Click Add Genius.
  3. Enter a Label and a Description for your Genius device. For example, "Genius 1". 
  4. Enter the IP address of the Genius terminal.

Create a Payment Type for the Genius in Restaurant Manager:

  1. In Restaurant Manager, click Payments > Payment Types.
  2. Click Add Payment.
  3. Enter a Name and Description as you want it to appear in Restaurant POS.
  4. From the Type drop-down menu, select Cayan Genius.
  5. Click OK to save and exit.

What's Next?

Clear your cache in Restaurant POS and see Taking payments and tips to learn how to process payments with your Genius terminal.

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