Lightspeed Loyalty is a multi-channel solution for Lightspeed Restaurant users that are looking to build their brand and grow a loyal customer base by incentivizing product purchasing.
The following Loyalty actions can be performed directly in Restaurant POS:
- Award Loyalty points to customers
- Redeem Loyalty rewards for customers
- Redeem one-time rewards on specific products for customers
- Accept payments from the Lightspeed Loyalty app (Premium package only)
Use the browser-based Loyalty Manager to:
- Manage rewards, groups, customers and campaigns
- Download point usage and credit usage reports
- Create marketing emails and texts (Premium package only)
- Send push notifications and news updates (Premium package only)
Your customers can check their points balance, view available rewards and more in either the web portal (Basic and Premium package) or in your branded Loyalty app (Premium + app package).
Loyalty Packages
There are three packages available for Lightspeed Loyalty:
- Basic
- Premium
- Premium+app
For information on what is included in your package, contact Lightspeed Support.
What's Next
For information on:
- Managing the products and discounts available as rewards, see Rewards.
- Targeting customers with reward-based promotions, see Campaigns.
- Targeting specific demographics in your customer base, see Groups.
- How points are collected and redeemed, see Awarding Loyalty points and Redeeming Loyalty points.