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Setting up the Smart Terminal with Lightspeed Payments

The AMS1 Smart Terminal is quick and easy to set up with Lightspeed Payments. When you receive the terminal from Lightspeed, it will already be configured for your account, so all you will need to do is plug in and pair the terminal.

It is important that you only use the terminal supplied to you by Lightspeed, as any terminal obtained from a third party may not be correctly configured for your account and could present a security risk.

Hardware requirements

Smart Terminal Smart Terminal
Charging cord Smart Terminal Charging cable and adapter

Setting up the Smart Terminal

Before you can pair your Smart Terminal to your Lightspeed account, you’ll need to make sure it is charged and set up.

The Smart Terminal is supplied with a USB-C charging cable and a region-specific power plug. This cable is compliant with the USB industry and UL standards.

Always use the charging cable and the region-specific power plug provided by Lightspeed.

  1. Plug the USB charging cable into the terminal and a power source. You can continue with the setup while the battery charges. To prevent damage to the USB-C charging cable and charging port, follow these guidelines:
    • Insert and remove the charging cable by holding the end that connects to the terminal or the power plug, rather than pulling on the wire. Avoid using excessive force to insert or remove the charging cable.
    • Don't insert or remove the charging cable at an angle. The charging cable should be able to move freely.
    • Always inspect the charging cable and the charging port on the payment terminal for foreign objects or water before inserting the cable. If the terminal operates in areas of high humidity, dust, or food residue, consider using a charging station to prevent damage to the charging port.
  2. Press and hold the Power button until the display turns on.
  3. On the Welcome screen, select your preferred language.
    Note: This setting can later be changed by navigating to Financial Services > Settings > Terminal in the Lightspeed Back Office.
  4. Tap the right arrow button on the screen.

Once you’ve turned on the terminal and selected your preferred language, set up its Wi-Fi connection.

Connecting the terminal to your Wi-Fi network

To connect your terminal to your Lightspeed account, you'll need to make sure it's connected to your network via Wi-Fi.

  1. On the Setup Wi-Fi screen, select the + sign.
  2. Turn on the WLAN toggle switch.
  3. Select your Wi-Fi network from the list, or select the + sign and add the name (SSID) of your Wi-Fi network.
  4. Enter your Wi-Fi password and tap Connect.
  5. Tap OK.

You’ll know your terminal is connected to your network when you see a Wi-Fi symbol at the top of the screen.

Setting a static IP address on your terminal

Setting up a static IP address is a highly recommended step in setting up your payment terminal. A static IP address is a unique fixed number assigned to your device to ensure it remains constant on your network. Setting a static IP address ensures that you only have to set up your device once, and you will not need to re-pair the payment terminal as often.

To set your terminal to a static IP address, you will need information regarding your network setup. This information can be obtained from your network administrator or by logging into your router settings.

  1. From the terminal, tap Settings.
  2. Press Network.
  3. Enter the following PIN: 5773.
  4. Tap Wi-Fi > Settings.
  5. Tap Edit.
  6. Tap the up arrow next to Advanced Options to make the DHCP menu option available.
  7. Scroll down to the DHCP menu.
  8. Tap on DHCP and switch it to Static.
  9. Enter the static IP address, the gateway, and the network prefix you wish to set the terminal to. These settings can be obtained from your network administrator.
  10. Set the DNS to 8.8.8.8 and 8.8.4.4
  11. Click on the green checkmark to save.

Pairing the terminal with Lightspeed Payments

To prepare your account and terminal for payment processing, you'll need to:

  • create a payment type for Lightspeed Payments card transactions
  • add the terminal to your account

To create the payment type in Restaurant Manager:

  1. Navigate to PaymentsPayment Types.
  2. Click Add payment.
  3. Fill out the details of the payment type:
    • Name: the name associated with this payment type in the Restaurant POS and in reports. This can be whatever you like, but should be something descriptive, for example, Card Payment or Credit/debit.
    • Description: a description of what this payment type represents that will appear only in the Restaurant Manager. For example, it could say "card payments processed through Lightspeed Payments."
    • Type: the payment type's function in Restaurant POS. This must be set to Lightspeed Payments.
    • Color: determines the color of the button in Restaurant POS that will represent this payment type.
    • Auto finalize: if enabled, the receipt will finalize once the payment is successfully processed.
    • Auto print: can be set to off (printing must be manually initiated), transaction slip (customer and merchant copies of the transaction slip will be automatically printed when the transaction is completed), or itemized transaction slip (itemized versions of the transaction slip will be automatically printed when the transaction is completed).
    • Visibility: displays the payment type as an available option in the checked apps.
  4. Click OK.

Once the payment type has been created, you can add the terminal to your account.

To do so:

  1. In Restaurant Manager, navigate to PaymentsPayment Terminals.
  2. Click Add terminal.
  3. Enter your terminal details:
    • Name: This can be whatever you like, but should be something descriptive, for example, Terminal 1 or Bar terminal.
    • IP address: The terminal's IP address can be obtained from the terminal by tapping SettingsDevice info. Enter the following PIN: 5773. The IP address will be listed under Wi-Fi address.
    • Terminal ID: The terminal ID is comprised of the model number and serial number separated by a hyphen, for example, AMS1-000151234567890. The model and serial numbers can both be found by navigating to SettingsDevice info.
  4. Optionally, check the Prompt user to enter tip checkbox to enable tipping on the terminal.
  5. Click OK

Your terminal is now ready to process card transactions.

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