Using the Takeout & Delivery Screen

The Takeout & Delivery screen lets you create, track, and finalize takeout and delivery orders from a single screen. Lightspeed Restaurant will use the takeout and delivery price and tax rate specified in a product’s details. See Creating Products.

Required setup

A table defined as Takeaway (advanced method) and a table defined as Delivery must be created in Restaurant Manager in order to use the Takeout & Delivery screen. See Creating Tables.

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Creating new takeout and delivery orders

  1. On the Tables screen in Restaurant POS, tap Extra.
  2. Tap Takeout & Delivery. The Takeout & Delivery screen opens.
  3. Tap the Takeout or Delivery button from the top menu.
  4. Select an existing customer from the Returning customer tab, or create a new one from the New customer tab.

    NOTE: You can edit an existing customer’s address by selecting the customer and then tapping Edit.

  5. Use the time selector to set a Pickup Time.
  6. Tap Order.
  7. Add products to the order as you would normally.
  8. Track, print, and take payment for the takeout or delivery order.

Other Takeout & Delivery screen actions

Track orders

You can track the Takeout & Delivery orders based on their status. You can filter orders by status by tapping the status buttons at the bottom of the Takeout & Delivery screen. 

  • New: Order is entered but not yet printed to kitchen, bar, or receipt.
  • Accepted: The order is printed to either kitchen, bar or receipt. Also, if the order was printed and payment was taken for the order, but the order was not finalized.
  • Done: The order is paid and finalized.
Send orders to the Kitchen/Bar
  1. If the order is not currently open, select the order from the New order status list. 
  2. Tap the Send button from the top menu to send the item to the kitchen and/or bar. 
Print a receipt
  1. If the order is not currently open, find and open it using the order status icons.
  2. Tap the Receipt button from the top menu top print the order's receipt.
Take a payment
  1. If the order is not currently open, find and open it using the Accepted status icon.
  2. Tap the Pay button from the top menu.
  3. Process the payment as usual. See Taking Payments and Tips for more information.
Finalize an order
  1. If the order is not currently open, find and open it using the Accepted status icon.
  2. Tap the Pay button from the top menu.
  3. Ensure the receipt is stamped as "Paid". 
  4. Tap Finalize. The order will automatically be removed from the Takeout & Delivery screen.
View the Delivery Address

The Takeout & Delivery screen includes a Map feature that you can use to quickly view an order's delivery address in either Google Maps or Apple Maps.

  1. If the order is not currently open, find and open it using the order status icons.
  2. In the DELIVERY ADDRESS section, tap the Map icon. 
  3. Select the Map application that you want to use. 

NOTE: The Location option in the iOS settings, and the Location Services option in the iOS Privacy Settings must be enabled on your device.

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