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Creating and managing combos

Combos in L-Series can be created in one of two ways. If you're using the old combos system, contact Support to request Combos 2.0. Before creating a new combo, you must create all products and choices you want to include in the combo. Items in a combo must be in the same category.

Combos simplify how staff place orders for menu items containing multiple products. A combo is a collection of products or choices sold together for a preset price. Combos can be either fixed, meaning they offer a set menu, or contain choices, which allows customers to select from an array of options.

Creating fixed combos

Create fixed combos in Restaurant Manager so customers can order them at the POS. Combos can be used for menu items like value meals and specials. A fixed combo offers a set menu. For example, you could offer a cheeseburger combo that includes a drink, a cheeseburger, and regular fries. To allow customers to choose from groups of items, create a combo with choices.

  • Combos 1.0

    1. Log in to Restaurant Manager with your Lightspeed Restaurant credentials.
    2. From the navigation menu, select Products > Products.
    3. Select the category where you want to add the combo.
    4. Click Add Combo to create a new combo.

      The Add Combo button highlighted

    5. In the pop-up window, enter the combo details.
      • Name: The name of the combo as it will display on the POS, in Restaurant Manager, and on receipts.
      • PLU: The unique ID code automatically generated by Lightspeed. This field can be edited to create your own PLU.
      • Kitchen Name: An alternate name for the combo that prints on bar or kitchen tickets. If left blank, the combo name will be used.
      • Price: The combo price. By default, this price is the total of all subproducts within the combo. Click Edit price to adjust the combo price.
      • Subproducts: The list of subproducts included in the combo. Click + Choose Subproducts to add, edit, or delete subproducts.
      • Color: The color of the button associated with the combo on the POS. Click to change the color.
      • Image: Add an image that will display on Product Detail screen at the POS and in Show and Tell view on Lightspeed Kitchen.
      • Visible: Set the visibility of the choice as visible (checked) or hidden (unchecked) within Restaurant POS.

        An example of a fixed combo

    6. (Optional) Click the down arrow beside Advanced to access advanced settings.
      • Tax Rate: The tax rate applied to a combo. By default, this tax rate is set to the account's overall tax rate.
      • Delivery Tax Rate: The tax rate that applies to a combo ordered for delivery, if different from the default tax rate.
      • Takeaway Tax Rate: The tax rate that applies to a combo ordered for takeaway, if different from the default tax rate.
      • Barcode: Enter the combo's UPC code to be able to scan its barcode at the POS.
      • Description: Add menu information for staff, such as allergens, that will display on the Product Detail screen at the POS.
      • Cost Tax Excl: Enter the total cost of the product to you, including ingredients and any other factors, but excluding tax.

        When a customer orders a choice, both the cost of the choice and the cost of the selected subproduct will display in reporting.

      • Timed Events: Click + Choose Timed Events to apply a timed event, like happy hour, to this combo.
      • Ingredients: Add ingredients involved in producing the choice to track the quantity of each ingredient used.

        When a customer orders a choice, both the ingredients assigned to the choice and the ingredients of the selected subproduct will display in reporting.

        The Advanced settings in a combo

    7. Click OK to save the combo.
  • Combos 2.0

    1. Log in to Restaurant Manager with your Lightspeed Restaurant credentials.
    2. From the navigation menu, select Products > Products.
    3. Select the category where you want to add the combo.
    4. Click Add Combo to create a new combo.

      The Add Combo button highlighted

    5. Fill in the Combo details section.
      • Name: The name of the combo as it will display on the POS, in Restaurant Manager, and on receipts.
      • PLU: The unique ID code automatically generated by Lightspeed. This field can be edited to create your own PLU.
      • Default price: The combo price. By default, this price is the total of all subproducts within the combo.
      • Takeout price: The combo price if ordered as takeout, if different from the default price. Toggle this option on to apply the different price.
      • Delivery price: The combo price if ordered for delivery, if different from the default price. Toggle this option on to apply the different price.
      • Visible in Restaurant POS: Toggle off or on to set the visibility of the combo as hidden or visible within Restaurant POS.

        Combos 2.0 Combo details section

    6. Add existing products to the combo by searching for and selecting them from the Add a product drop-down menu.

      Combos 2.0 Add a product menu

      • To change the order items are displayed in, click and drag the two-lined icon next to an item.

      Combos 2.0 two-lined icon

    7. (Optional) Add a kitchen name, barcode, description, and image for the combo.
    8. (Optional) Add existing timed events to the combo by searching for and selecting them from the Add a timed event drop-down menu.

      Timed events are used to apply time-based fixed or percentage discounts to products, such as for happy hour.

    9. Click Save to save the new combo.

      The Save button highlighted

Creating combos with choices

Create a combo with choices in Restaurant Manager so customers can order them at the POS. Combos can be used for menu items like value meals and specials. A combo with choices allows customers to choose from groups of items. To offer combos with a set menu, create fixed combos.

  • Combos 1.0

    1. Log in to Restaurant Manager with your Lightspeed Restaurant credentials.
    2. From the navigation menu, select Products > Products.
    3. Select the category where you want to add the combo.
    4. Click Add Combo to create a new combo.

      The Add Combo button highlighted

    5. In the pop-up window, enter the combo details.
      • Name: The name of the combo as it will display on the POS, in Restaurant Manager, and on receipts.
      • PLU: The unique ID code automatically generated by Lightspeed. This field can be edited to create your own PLU.
      • Kitchen Name: An alternate name for the combo that prints on bar or kitchen tickets. If left blank, the combo name will be used.
      • Price: The combo price. By default, this price is the total of all subproducts within the combo. Click Edit price to adjust the combo price.
      • Subproducts: The list of subproducts included in the combo. Click + Choose Subproducts to add, edit, or delete choices.
      • Color: The color of the button associated with the combo on the POS. Click to change the color.
      • Image: Add an image that will display on Product Detail screen at the POS and in Show and Tell view on Lightspeed Kitchen.
      • Visible: Set the visibility of the choice as visible (checked) or hidden (unchecked) within Restaurant POS.

        Combos 1.0 details pop-up window

    6. (Optional) Click the down arrow beside Advanced to access advanced settings.
      • Tax Rate: The tax rate applied to a combo. By default, this tax rate is set to the account's overall tax rate.
      • Delivery Tax Rate: The tax rate that applies to a combo ordered for delivery.
      • Takeaway Tax Rate: The tax rate that applies to a combo ordered for takeaway.
      • Barcode: Enter the combo's UPC code to be able to scan its barcode at the POS.
      • Description: Add menu information for staff, such as allergens, that will display on the Product Detail screen at the POS.
      • Cost Tax Excl: Enter the total cost of the product to you, including ingredients and any other factors, but excluding tax.

        When a customer orders a choice, both the cost of the choice and the cost of the selected subproduct will display in reporting.

      • Timed Events: Click + Choose Timed Events to apply a timed event, like happy hour, to this combo.
      • Ingredients: Add ingredients involved in producing the choice to track the quantity of each ingredient used.

        When a customer orders a choice, both the ingredients assigned to the choice and the ingredients of the selected subproduct will display in reporting.

        Combos 1.0 Advanced details
    7. Click OK to save the combo.
  • Combos 2.0

    1. Log in to Restaurant Manager with your Lightspeed Restaurant credentials.
    2. From the navigation menu, select Products > Products.
    3. Select the category where you want to add the combo.
    4. Click Add Combo to create a new combo.

      The Add Combo button highlighted

    5. Fill in the Combo details section.
      • Name: The name of the combo as it will display on the POS, in Restaurant Manager, and on receipts.
      • PLU: The unique ID code automatically generated by Lightspeed. This field can be edited to create your own PLU.
      • Default price: The combo price. By default, this price is the total of all subproducts within the combo.
      • Takeout price: The combo price if ordered as takeout, if different from the default price. Toggle this option on to apply the different price.
      • Delivery price: The combo price if ordered for delivery, if different from the default price. Toggle this option on to apply the different price.
      • Visible in Restaurant POS: Toggle off or on to set the visibility of the combo as hidden or visible within Restaurant POS.

        Combos 2.0 Combo details section

    6. Add existing choices to the combo by searching for and selecting them from the Add a product drop-down menu.

      Combos 2.0 Add a product menu

      • To change the order items are displayed in, click and drag the two-lined icon next to an item.
      • To charge more for a specific product within a choice, enter a value in the entry field next to that product.

      Combos 2.0 change order and prices

    7. (Optional) Add a kitchen name, barcode, description, and image for the combo.
    8. (Optional) Add existing timed events to the combo by searching for and selecting them from the Add a timed event drop-down menu.

      Timed events are used to apply time-based fixed or percentage discounts to products, such as for happy hour.

    9. Click Save to save the new combo.

      The Save button highlighted

Editing and deleting combos

Edit an existing combo in Restaurant Manager to make changes to its products, choices, or settings. Delete a combo to remove it from your menu so customers can no longer order it.

  1. Log in to Restaurant Manager with your Lightspeed Restaurant credentials.
  2. From the navigation menu, select Products > Products.
  3. Select the category containing a combo you want to edit or delete.
  4. Click a combo to edit or delete.

    A highlighted combo

  5. To delete a combo, click Delete, then confirm in the pop-up window.
  6. To edit the combo, make your required changes, then click Save for Combos 2.0, or Ok for Combos 1.0.

Timed events

Timed events are used to automatically apply predefined discounts or price increases based on the date and time a product is ordered. For example, a happy hour timed event could be created to automatically discount drinks by a fixed amount or percentage every weekday at a specific time.

  1. Log in to Restaurant Manager with your Lightspeed Restaurant credentials.
  2. From the navigation menu, select Products > Products.
  3. Select the combo to add a timed event to, or remove a timed event from.
  4. To add a timed even in Combos 1.0, follow Step 4a. For Combos 2.0, follow Step 4b.
    1. Click + Choose Timed Events in the combo Edit screen, then choose the timed event and click Ok to add it to the combo.
    2. Search for and select the time event from the Add a timed event drop-down menu.
  5. To remove a timed event in Combos 1.0, follow Step 5a. For Combos 2.0, follow Step 5b.
    1. Click the name of the timed event, then click the timed event in the pop-up window to grey it out. Click Ok to remove it from the combo.
    2. Click the X icon next to a timed event and select Delete to confirm.

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