Advanced printer template settings

Show/hide

Manually adjust what appears on the selected printer template. The customizable options will change depending on the printer type. For Receipt printers, choose to show or hide information from receipts such as price, modifiers, and payment information. For Kitchen or Bar printers, choose whether to display the course name, floor, or server information. 

Click the buttons below to preview setting options and descriptions for each printer template type. 

"Show/Hide" Receipt template settings

"Show/Hide" Advanced Layout Settings for Receipt templates

Show sequence number on top	Display or hide the sequence number (i.e., the order number) at the top of the receipt. Note: Showing the sequence number on top will also restore the Receipt ID that the sequence number replaces. View example
Show creation date	Display or hide the creation date and time of the receipt instead of the current date and time
Show creation user	Display or hide the creation user instead of the user printing the receipt
Show void reason	Display or hide the reason for a canceled order.
Header of ticket items	Display or hide bold text header "# Item" and "Price" for receipt items.
Price	Display or hide the total unit price.
Unit price	Display or hide individual unit prices.
Modifiers	Display or hide modifier items.
Modifier group name	Display or hide the group name for modifiers.
Hide modifier prices	Display or hide prices for modifiers.
Only show menu name	Enable this to show only the combo's name rather than the items contained within it. View example
Payment information	Display or hide how the customer paid.
Header of payment information	Display or hide the bold text header "Payment" for payment type.
Category totals	Display or hide the totals for product categories.
VAT summary	Display or hide the Value-added tax summary.
Show total items	Display or hide the number of items ordered to display below the total price.
Show room and guest name	Display or hide the room number or guest name (for use with property management system integrations).
Show extra room and signature	Display or hide lines for a guest to fill in their room, name, and signature if they have not yet paid when the receipt was printed (for use with property management system integrations). Tip: Enable this option along with Tip line to create more space at the bottom of the receipt. View example
Hide table name	Display or hide the table name from the top of the receipt.

Misc. settings 

Misc. (Miscellaneous) Settings include various options. For instance, you can change the order in which items are printed on a receipt, and they can be sorted by product name or PLU. You can choose to combine or separate repeat items on a receipt.

If there are multiple Kitchen printer templates at your restaurant (e.g., Hot and Cold kitchen prep stations), you may have selected Notification Templates within the advanced options of product categories. To create a Kitchen Summary printer template, enable Summary notification template on setting so that orders are not duplicated on the Kitchen Summary printer.

Click the buttons below to preview setting options and descriptions for each printer template type. 

"Misc. Settings" for Receipt tempates

"Miscellaneous" Advanced Layout Settings for Receipt templates

Order tickets items by	Organize items by name (alphabetical, with menu type first), PLU, modified date, or seat number. "None" is the default setting.
Order ticket modifiers by	Organize item modifiers by name (alphabetical) or PLU. "None" is the default setting.
Promotion Frame Thickness	Set promotional text frame thickness as thin, medium, thick, or none (no border).
Promotion Frame Width (%)	Set promotional text frame margins by percentage values.
Combine Discounts	Set discounts to be displayed as separate or combined values.
Combine Items	Set multiple items to be displayed as separate or combined.
Trim Discount Information	Set full discount information to display, such as tax rate on discounts
Category totals filter	Define specific categories to appear on receipt by creating category filters (i.e., Drinks, Mains, Lunch).
Suggested tips	Add a suggested tip percentage amount to display below the promotional text.
QR Code	When enabled, the company address [FROM] and customer address [TO] will be inserted into the QR code to generate a route. This will only work when a customer is attached to a sale. The QR code can link to a Website or a navigation app like Google Maps, Apple Maps, or Waze. The default setting is None (no QR Code). View example
Reset sequence number	Set sequence number (a number that appears at the top of your receipts representing the order number) to reset after the specified number is reached. The default is 100.
Round to 5 cents	Set currency values to round to five cents.
Currency	Manually set currency type by inputting currency symbol.
Secondary currency	Set a secondary currency if your region has more than one currency type (i.e., Switzerland).
Exchange rate	The secondary currency will be calculated by multiplying the set exchange rate value.
Tax Name	Enter a specific tax name.
Split items by customer	Set items to be split by customer if more than one customer is on the receipt.
Summarize items	Set items to be summarized Never, Always, or When swipe payment is added.

Enable/disable 

Select which lines are visible or hidden on a printer template. On Receipt templates, you can underline certain numbers or text or add a Tip Line for manually writing the tip amount on a printed receipt. On Kitchen printer templates, enable additional lines to separate information and add clarity to tickets, such as Line between seat numbers.

Click the buttons below to preview setting options and descriptions for each printer template type. 

What’s Next? 

At the bottom of each printer template pop-up window, you can view which product categories are linked to each printer template. For more information on how to link product categories to printer templates, see Assigning categories to printer templates.