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Setting up e-invoicing (Belgium)

E-invoicing is currently only available in Belgium.

E-invoicing allows you to send compliant Business-to-Business (B2B) invoices through the Peppol network. Businesses in Belgium are required by law to use e-invoicing for B2B transactions.

Requirements

Enabling e-invoicing

Enable e-invoicing from Restaurant Manager.

  1. Log in to Restaurant Manager with your Lightspeed Restaurant credentials.
  2. From the navigation menu, select Settings > Invoice Settings.
  3. In the Peppol E-Invoice Settings section, check Enable e-invoicing.

    The Peppol E-Invoice Settings section highlighted

  4. In the form that opens, your business information should be filled in by default. Review to ensure the information is correct and update if needed.
    • Company legal name: The business's official registered name as published in the Belgian Official Gazette.
    • Country: Set to Belgium as default. This cannot be changed.
    • Registered address: The business's official registered office address for legal, tax, and administrative purposes.
    • VAT number: The unique Value-Added Tax number assigned to your business. This should be a 10-digit number with the prefix BE.
    • CBE enterprise number: The 10-digit Crossroads Bank for Enterprises number assigned to your business. This should be the same number as the VAT number without the prefix BE.

      The Peppol form in Restaurant Manager

  5. Click Save.

Enable or disable e-invoicing at any time by navigating to Settings > Invoice Settings and checking or unchecking Enable e-invoicing.

Disabling e-invoicing will prevent you from sending new invoices but will not affect previously sent invoices.

Creating and sending e-invoices in Restaurant POS

Use the e-invoicing feature to generate invoices for all unpaid receipts created using the Put on Tab payment method. E-invoices contain a breakdown of owed amounts per receipt, as well as the total amount owed for the invoice. Each e-invoice has a unique number assigned to it for simple tracking.

  1. From the Tables screen in Restaurant POS, tap Customers.
  2. Select a customer from the list or create a new customer.
  3. Tap Invoices.
  4. Tap Create invoice.

    The Create invoice option on the POS highlighted

  5. Tap E-invoice + PDF. The POS will display either Successful or Failed.
    • Successful: The e-invoice has successfully been sent to the customer.
    • Failed: The e-invoice has not been sent. The error message will display details to help you troubleshoot the issue.

      The send invoices pop-up with E-invoice + PDF highlighted

  6. (Optional) Long-press a failed e-invoice in the Invoices list and tap Resend e-invoice.

If you choose the PDF only option in Create invoice, you will not be able to create an e-invoice or convert the PDF invoice.

LiteServer requirements

To send e-invoices, your LiteServer must be running the latest software version. If your LiteServer is outdated, you will be blocked from creating e-invoices. To prevent this issue, ensure that your LiteServer is always on and connected to receive automatic updates.

If you receive an error message indicating your LiteServer is out of date, contact Support.

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