- Tap to Pay on iPhone is only available to accounts located in BE, NL, UK, CA, and US.
With Tap to Pay on iPhone, Lightspeed Payments gives you the ability to accept payments directly on your iPhone with no additional hardware required. This feature uses existing contactless payment technology to securely accept Apple Pay, contactless credit and debit cards, and other digital wallets through a quick tap on an iPhone.
Not all customers will have contactless cards or digital wallets. We recommend having one or more payment terminals alongside Tap to Pay.
Tap to Pay requirements
To use Tap to Pay on iPhone, you must meet the following device requirements:
- iPhone XR or above.
- iOS 17 or above.
- A screen-locking measure, such as a passcode, Touch ID, or Face ID, enabled on your iPhone.
- Version 8.19 or higher of Lightspeed Restaurant for iOS.
Enabling Tap to Pay
Tap to Pay must be enabled through the Restaurant Manager before you begin accepting payments.
- Log in to the Restaurant Manager with your Lightspeed Restaurant account credentials.
- From the navigation menu, select Payment > Payment Types.
- Click Add Payment.
- Select Tap to Pay on iPhone from the Type dropdown menu.
- Edit your settings as desired.
- Click OK.
Understanding Tap to Pay on iPhone settings
Once a payment method has been created, you can configure your settings to change how this payment method behaves.
- Name: The name of the payment method as it is displayed on the POS and on the consumer receipt. This name cannot be edited.
- Description: A brief description of the payment type, visible only in the Restaurant Manager.
- Type: The payment type's function in Restaurant POS. This must be set to Tap to Pay on iPhone.
- Color: Determines the color of the button in Restaurant POS for the payment type.
- Auto finalize: When enabled, the receipt will finalise once the payment has been successfully processed.
- Auto print: Determines whether a receipt is automatically printed when processing transactions with this payment type.
Configuring tip options
With Tap to Pay on iPhone, you can configure tipping to allow for more dynamic options that fit your business needs. Options can be set for custom amounts or predefined tipping options. These settings can be accessed in the Lightspeed Restaurant Manager.
To access your POS tipping options:
- Log in to the Restaurant Manager with your Lightspeed Restaurant account credentials.
- From the navigation menu, select Devices > Restaurant App Settings.
- Click the Edit icon of the profile you wish to edit.
- Navigate to the Payments and Tips section.
- Select Sign on Device.
- Enable Prompt for Tip.
-
In the Tip Percentages field, enter three suggested tip percentages.
All tip options will provide customers the option to 'skip' the tipping prompt or leave a custom tip amount.
Processing a sale with Tap to Pay
On the first Tap to Pay transaction processed through Lightspeed Payments, you will be prompted to link Tap to Pay on iPhone with your Apple ID.
To process a Tap to Pay transaction with your iPhone:
- From the Order screen, select all items and discounts to be added to the sale.
- Tap View order.
- Send the order to the printer.
- Tap Pay and Select the Tap to Pay payment type.
- Tap OK.
- If tips are enabled, the display will prompt the customer to select a tip.
- Present the customer's card, iPhone, or other contactless payment type to complete the payment.
- Once the payment is successfully processed, the iPhone will show the approved payment on the display.
In Canada, the Tap to Pay limit is $250 CAD, and transactions over that limit will not be accepted.
Reporting with Tap to Pay
All transactions processed through Tap to Pay are available your Lightspeed Payments reports.