For Lightspeed Restaurant merchants, signing up for Lightspeed Payments includes a few simple steps outlined below:
Submit your merchant application
When you sign up for Lightspeed Payments, your Sales Account Manager submits your Payment Application to our Lightspeed Payments team for review. The review process usually takes about 2 business days. Once your Payment Application is accepted, your Lightspeed Payments account will be activated for you. To learn more and begin the application process, reach out to your Account Manager or our Sales team.
Receive your hardware
Once your Lightspeed Payments account is officially activated, our Billing team prepares your hardware and emails you once it has been shipped. You also receive an email once a tracking number has been issued.
If for any reason you haven't received your payment hardware or any email notifications, please call our Billing team at 1-866-932-1801 ext. 3 (between 9:00am - 6:00pm ET). Alternatively, you can contact Billing by email at billing@lightspeedhq.com.
Set up and start processing
Once you have received your hardware, it's time to set up and start processing transactions with Lightspeed Payments! The set up and use of Lightspeed Payments is dependent on the type of payment terminal you have. Access set up articles from the left-hand menu by navigating to Lightspeed Payments > Hardware.