MEWS is a property management system integrated with Lightspeed Restaurant that allows you to charge bar and restaurant receipts directly to a guest account. Guests can pay for their restaurant bills upon checkout.
Requesting a MEWS account
- Email email@example.com.
Signing up for MEWS
- Navigate to: https://lightspeed.integrationmanager.eu/Home/SignUp
- Enter your details and click Request access. You will receive an email confirming your registration.
Mapping Lightspeed categories to MEWS accounting categories
In order to track revenue in MEWS, you need to connect Lightspeed categories to MEWS accounting categories. For more information on creating accounting categories in MEWS, see this article in the MEWS Help Center: https://help.mewssystems.com/hc/en-us/articles/360001837678-Create-an-accounting-category. All Lightspeed categories must be mapped to a MEWS accounting category in order for revenue to be categorized correctly.
- In the integration manager, click MEWS PMS > Mapping.
- For each Lightspeed Productgroup, select the corresponding MEWS accounting category.
- In order for discounts to be properly tracked in MEWS, all discounts in Lightspeed must be in their own separate category and mapped to a discounts accounting category in MEWS.
Configuring settings in the Integration Manager
- Once you've received the confirmation email, log in to your account at: https://lightspeed.integrationmanager.eu/
- In the Integration Manager, click MEWS PMS > Settings.
- Enter the Access Token. Click the Save button above the MEWS settings section.
Configure the following settings:
|INTEGRATION SERVER||Select Production 1. Click the Save button.|
|PLATFORM URL||Enter the URL of your MEWS dashboard|
|ENTERPRISE NAME||This will be automatically filled in when you enter the Access Token.|
|SERVICE||Select from the options you configured in MEWS.|
|DEFAULT OUTLET||Select from the options you configured in MEWS.|
|DEFAULT CURRENCY||Select the currency you accept payments in.|
|GRATUITIES NAME||Enter Tips. This will ensure that tips are tracked in MEWS.|
|GRATUITIES ACCOUNTING CATEGORY||Select the category you would like tips to be tracked in.|
|CUSTOMER CLASSIFICATION ICONS||If enabled, classification icons for customers, such as "VIP", will appear in the Restaurant POS app.|
|GIVE FLOORS SEPARATE ACCOUNTING CATEGORIES||
If you would like to track category revenue per floor, select Floors have unique accounting categories. Otherwise, select All floors are in the accounting categories.
|USE ACCOUNTING CATEGORIES PER SERVING PERIOD||
If you would like to track category revenue per serving period, select serving periods have unique categories. Otherwise, select Do not differentiate between serving periods.
Note: Serving periods cannot run through midnight.
|ENABLE FULL REVENUE PUSH FROM LIGHTSPEED||
If you would like to only see revenue from room payments, select Do not send the full revenue to MEWS. If you would like to see revenue generated from room payments as well as cash and card payments, select Send the full revenue to MEWS.
|SET AN OPTIONAL TICKET PREFIX FOR MEWS||Leave blank unless instructed by Lightspeed support to do otherwise.|
|USE LIGHTSPEED SEQUENTIAL TICKET ID'S||
If you require sequential IDs on receipts, select Use sequential IDs and accept a possible 30 seconds delay. Otherwise, select Do not use sequential Id's.
|DISCOUNT PRODUCTGROUP||Select the category you made for Discounts in Lightspeed.|
|SET THIS INTEGRATION AS THE DEFAULT PMS IN LIGHTSPEED||When you have configured all other settings, select This is the default PMS integration.|
|PMS USERNAME||This will be automatically filled in when you enter the Access Token.|
|PMS PASSWORD||This will be automatically filled in when you enter the Access Token.|
If you make adjustments to categories and want them to take effect immediately, click the Clear product & group cache button.